Terms and Conditions

Buffet Royale Carvery operates restaurant locations in Edmonton West and Sherwood Park, Alberta.

• Edmonton West

  17202 – 95 Ave

  Edmonton, Alberta, Canada

• Sherwood Park

  #116–957 Fir Street

  Sherwood Park, Alberta, Canada

For questions about these terms, contact:

You may use this website only for lawful personal purposes.

You must not:

• Attempt to gain unauthorized access to the website, rewards systems, accounts, servers, or databases
• Interfere with the operation or security of the website
• Introduce malicious software, automated attacks, or harmful code
• Use automated tools to scrape, copy, or misuse website content
• Attempt to create, obtain, or redeem rewards through fraud, manipulation, or technical interference
• Impersonate another individual
• Provide information you know is false or misleading
• Use the website in a way that violates applicable law or the rights of another person

We may restrict access when reasonably necessary to protect the website, guests, rewards programs, or business operations.

Some promotions require registration through a third-party rewards platform.

When registering, you agree to:

• Provide accurate and current information
• Correct information that becomes inaccurate
• Protect access to your rewards membership or digital wallet
• Notify us if you believe your membership has been accessed or used improperly

Enrollment does not guarantee that every promotion will remain available indefinitely.

The terms displayed with a particular offer form part of these Terms and Conditions. If offer-specific terms conflict with general website terms, the offer-specific terms apply to that promotion.

The Buffet Royale Stamp Card currently includes:

• A sign-up reward of one free fountain pop
• One qualifying stamp per customer, per visit
• A free buffet after purchasing 10 qualifying buffets
• The 11th qualifying buffet is free

The free buffet reward may be redeemed for lunch, brunch, or dinner, subject to the applicable promotional terms.

The reward is not redeemable on holidays.

Promotional exceptions may apply.

Qualifying purchases and visits may need to be recorded through the active Stamp Card membership system.

A visit or purchase that does not meet the displayed promotion requirements may not qualify for a stamp.

Buffet Royale may reasonably investigate and correct stamps or rewards issued because of technical errors, duplicate activity, fraud, or misuse.

The Birthday Buffet Reward currently provides:

• One free buffet on your birthday when you bring in two paying customers to celebrate with

Birthday eligibility and identification may be verified at the restaurant.

The reward is not redeemable on holidays.

The birthday guest and accompanying paying customers must satisfy the conditions displayed with the offer.

No additional expiration period, blackout date, or restriction should be added unless Buffet Royale has formally approved and displayed that condition to participants.

To redeem a reward, you may need to:

• Present an active digital reward, membership card, or mobile-wallet pass
• Present the reward before completing payment
• Provide information reasonably required to confirm eligibility
• Satisfy all conditions displayed with the offer

A screenshot, altered pass, duplicated code, or other copy may be refused if its authenticity cannot reasonably be verified.

Rewards are subject to verification through the applicable rewards system.

If a technical issue prevents immediate verification, restaurant staff may follow the current operational process authorized by Buffet Royale management.

Unless an offer states otherwise, the promotions described on the website are intended for these participating locations:

• Edmonton West
• Sherwood Park

Availability may vary if a location is temporarily closed, unable to process the reward because of a technical interruption, or otherwise unable to provide the promoted product or service.

Buffet Royale will not intentionally advertise a reward at a participating location if it knows the reward will not be honoured there.

Rewards may be added to services such as Apple Wallet or Google Wallet.

Your use of an external wallet, enrollment platform, map, social network, or other third-party service is also subject to that provider’s terms and policies.

Buffet Royale does not control:

• Third-party platform availability
• Device compatibility
• Mobile operating-system requirements
• External service interruptions
• Independent third-party privacy or security practices

References to third-party products or services do not imply ownership or control by Buffet Royale.

Buffet Royale may introduce, modify, suspend, or end a promotion when reasonably necessary, subject to applicable law and commitments already made to participants.

Changes may be required because of:

• Operational requirements
• Product availability
• Technical issues
• Fraud or misuse
• Legal or regulatory requirements
• Errors in promotional materials

We will not apply a material change retroactively when doing so would improperly remove a reward already validly earned.

Material promotional terms should be clearly communicated before they affect a participant.

We try to keep website and promotional information accurate.

If the website contains a typographical, technical, pricing, availability, or promotional error, Buffet Royale may correct it.

Any correction will remain subject to applicable consumer-protection requirements and will not override rights that cannot legally be waived.

Contact us if information displayed online appears inconsistent with information provided at a participating restaurant.

The website and its contents—including the Buffet Royale Carvery name, logo, photographs, graphics, promotional designs, text, layout, and software—are owned by or licensed to Buffet Royale Carvery unless otherwise stated.

You may view and use the website for personal, non-commercial purposes.

You may not reproduce, publish, modify, sell, distribute, license, or commercially exploit website content without prior written permission, except as permitted by law.

Do not alter or misuse the Buffet Royale Carvery logo or branding.

If you submit feedback, questions, reviews, photographs, or other content, you confirm that:

• You have the right to submit it
• It does not violate another person’s rights
• It is not unlawful, threatening, fraudulent, or malicious
• It does not contain harmful code

Submitting feedback does not transfer ownership of unrelated personal content to Buffet Royale.

Our handling of personal information is described in the Buffet Royale Carvery Privacy Policy.

If you consent to receive promotional emails or electronic messages, those communications will be managed in accordance with applicable Canadian requirements.

You may unsubscribe from promotional communications using the mechanism provided in the message.

Unsubscribing from marketing does not prevent necessary communications about a rewards account, transaction, request, or security issue.

We aim to keep the website and rewards services available, but continuous or error-free operation cannot be guaranteed.

The website or a rewards service may occasionally be interrupted for:

• Maintenance
• Security updates
• Technical failures
• Service-provider outages
• Events outside our reasonable control

Where reasonably possible, we will work to restore affected services.

The website and its contents are provided for general information and access to Buffet Royale services and promotions.

To the extent permitted by law, the website is provided on an “as available” basis.

Buffet Royale does not guarantee that:

• The website will always be uninterrupted
• Every device or browser will be compatible
• Every technical error will be corrected immediately
• Third-party services will always remain available

This section does not exclude legal guarantees, consumer rights, or remedies that cannot be limited under applicable law.

To the extent permitted by law, Buffet Royale Carvery is not responsible for indirect, incidental, special, or consequential loss resulting solely from:

• An interruption of the website
• A third-party platform failure
• Unauthorized access caused by a user’s failure to protect their device or account
• Use of the website in violation of these terms

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in these terms requires a consumer to waive rights or remedies provided by Alberta’s Consumer Protection Act.

Personal information collected through the website or rewards programs is handled according to our Privacy Policy.

These terms are governed by the laws of Alberta and the applicable federal laws of Canada.

Any dispute may be brought before a court or tribunal with lawful jurisdiction.

Nothing in these terms requires a consumer to surrender a right to bring a claim or seek a remedy available under applicable consumer-protection law.

If you have a concern about the website, a reward, or a promotion, contact Buffet Royale first so we have an opportunity to investigate and respond.

Consumers may also obtain information from Service Alberta and Red Tape Reduction where appropriate.

We may update these Terms and Conditions to reflect changes to:

• The website
• Rewards programs
• Business operations
• Service providers
• Legal or regulatory requirements

Updated terms will be posted on this page with a revised “Last updated” date.

Material changes affecting a rewards program should be communicated in a reasonable manner.

Continued use after updated terms take effect constitutes acceptance only to the extent permitted by law.